What is IGMS ?

The Integrated Grievance Management System(IGMS) facilitates online registration of policyholders’ complaints and helps track their status.

How do you use IGMS ?

A policyholder can make optimum use of this system by giving accurate information about the complaint like the policy number, name of the insurer, complainant’s contact details etc. It would be useful to keep the policy document ready while registering the complaint online.

The Complaint Registration Process involves the following TWO SIMPLE steps

Step 1 : Register yourself by entering your credentials

Step 2 : Use Registered credentials to register complaints / view their status

Enter the Login Credential
Artisan ID Password
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